If you are considering hiring a fence company to help you properly install your new fence, then you will want to do little bit of investigation to ensure that you are hiring a trusted company.
There are both great and less than ideal fence installation companies out there. A bad company only wants your money and may have poor customer service practices.
A good company will make the undertaking of installing your new fence quick and stress-free. Here is some groundwork you can do to ensure that you are choosing a reputable fence installer.
Look into the the fence company’s profile
You have various ways that you can go about examining up on a specific company’s reputation. You can go to your local Chamber of Commerce or Better Business Bureau and look for any complaints lodged against a fence company.
Having some complaints is okay (can’t please everyone), but any ethics violations or lots of complaints probably means that the company doesn’t offer very good customer service. You can check out the Better Business Bureau online by checking out http://www.bbb.org.
You can find out what other buyers are saying about a fence company through on line consumer review websites like HomeStars.com. You can also talk to local industry professionals about a specific company’s reputation. Try asking the salesclerk at the neighborhood hardware store, the salesman at the fence’s manufacturer or an employee from your local home improvement store about a fence company’s reputation.
The Chances are they know a fence company in the region and have suggested them in the past.
Ask for Personal References
Many professional and reputable fence companies will offer you referrals from their past customers. You can always call up these referrals and ask them some questions.
You can ask them if they were happy with the installation, if their fence has been competently installed, if they were satisfied with the customer service they received and more. This gives you a first hand account of the job the fence company carried out for another customer.
It is important that you do this investigation and choose a reputable, top quality fence installation company. The list of possible troubles that could occur if you make the wrong choice is very large. So save yourself the effort and trouble and pick a fence company with a good reputation from the very beginning.